Our Staff

Dr. April LaBelle, Au.D.

Dr. April LaBelle, Au.D.

Doctor of Audiology

Dr. LaBelle has a “patient first” philosophy, offering honest and accurate advice with individualized attention. Her thorough knowledge of the newest hearing technology enables her to fit, program and adjust to each individual’s specific needs. Dr. LaBelle is dedicated to providing the best service to her patients possible.

With a background in professional music, Dr. LaBelle brings a unique and vibrant perspective to the practice. She is committed to protecting ears from the damaging effects of overexposure, and enriching the lives of her hearing impaired patients with individualized solutions to suit every patient’s lifestyle and hearing needs.

Dr. LaBelle was born and raised in Wethersfield, CT. She received her Undergraduate and Doctorate degrees from The University of Connecticut. She is a certified Occupational Hearing Conservationist and a fellow of the American Academy of Audiology.

Erin Parnell-Wilson, HIS

Erin Parnell-Wilson, HIS

Hearing Instrument Specialist

Erin Parnell-Wilson is a licensed hearing instrument specialist in Connecticut & Massachusetts. She joined Hear Again Center in December 2017 after 10 years in the industry. Erin studied psychology at Holyoke Community College & Western New England College. Her desire to help people has led her to become a hearing instrument specialist. Erin feels strongly that a patient centered approach to hearing care is vital and that life is worth hearing!

Erin is the youngest of 4 children & was raised in Holyoke, MA. She currently resides in Chicopee, MA. She lives with her fiance, Mario, and 2 cats named Benedict & Khaleesi. When she is not helping guide her patients toward better hearing, Erin is often found outdoors enjoying nature, or watching hockey.

Kristen Roach, PSC

Kristen Roach, PSC

Patient Services Coordinator

In 2005, she suffered a complete loss of hearing in one ear; doctors couldn’t find a cause or a cure. She went to a hearing instrument specialist that couldn’t do anything to help at the time, so she went un-aided for 12 years. In 2016, she moved back to Connecticut from the Midwest to be closer to her family. Her 91-year-old grandmother decided to get hearing aids, and when Kristen brought her to the audiologist she learned about the Starkey CROS, a hearing aid system for one-sided loss. She was fitted with the system and was immediately relieved she no longer had to spend her days saying “What? Excuse me? Beg your pardon? I didn’t catch that. Say again?”

Hearing aids have made a huge positive impact on Kristen’s quality of life and she is proud to be part of the company who makes that happen for so many people.

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Customer Reviews

I arrived a few minutes early to do paperwork. The front staff geeted me professionally, with a smile. I was called into the office on time,again greeted professionally. I was given the information, measurement were taken. All in all a pleasant experience.

Jorie Kinnard, on Google

I recommend the Hear Again Center Extremely High. They were friendly, very professional, efficient and compassionate ☺️. I felt very comfortable with my experience with them from beginning to end. They explained everything to me and took extra good care of me!!!! Thanks again Hear Again Center for your kindness...

D Wright, on Google

We were very pleased with how Erin treated Joan today. She is very professional, personable, and answered all her questions explaining all the options thoroughly. We were recommended to her by friends, and would recommend her to anybody who needed an evaluation for hearing aids.

Hank Schmidt, on Google

The whole experience was great. The docs explained everything they were doing throughout the entire process. They were very thorough and even sent me to an ENT before discussing hearing aids to make sure my issues hearing weren’t due to something else. They are truly interested in helping their clients...

christine tanski, on Google

My first visit to Hear Again was exceptional! The receptionist greeted me promptly, explained the forms that I needed to complete & asked for my insurance & ID cards. Within a minute or two after giving her the completed forms, the audiologist came out to greet me & escort me...

Pamela Hurley, on Google

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